Power Outages & Emergencies
Are you experiencing a power outage?
The following information is available to report outages or other emergencies. Please use the information provided to report any problems you may be experiencing.
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CenterPoint Energy, Inc (Houston Area): Phone (Local): 713-207-2222 Toll-free: 1-800-332-7143 (24 hours/7 Days a Week) |
TXU Electric Delivery (DFW Area & North Texas): Phone (Toll-free): 1-888-313-4747 (24 Hours/7 Days a Week) Service orders: 1-888-313-6862 |
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Texas New Mexico Power Co.: Phone (Toll-free): 1-888-866-7456 Service orders: same (24 hours a day, 7 days a week) |
American Electric Power Co.: Texas Central/Texas North: Phone (Toll-free): 1-866-223-8508 Service orders: 1-877-373-4858 (24 hours a day, 7 days a week) |
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Public Utility Commission of Texas Customer Protection Division Mail: P.O. Box 13326 Austin, Texas 78711-3326 Phone: 512-936-7120 Toll-free: 1-888-782-8477 Fax: 512-936-7003 E-mail: customer@puc.state.tx.us Website: www.puc.state.tx.us |
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Do Not Call List: The PUCT maintains a Do Not Call List of customers who do not want to receive telemarketing calls for electric service. Call toll-free 1-866-TXNOCAL(L) or 1-866-896-6225, or visit the www.texasnocall.com website to subscribe to the Do Not Call List.
