Spike Energy
6464 Savoy Dr. #820
Houston, TX 77036
(281) 685-7827

Power Outages & Emergencies

Are you experiencing a power outage?

The following information is available to report outages or other emergencies. Please use the information provided to report any problems you may be experiencing.


CenterPoint Energy, Inc (Houston Area):
Phone (Local): 713-207-2222
Toll-free: 1-800-332-7143 
(24 hours/7 Days a Week)
TXU Electric Delivery (DFW Area & North Texas):
Phone (Toll-free): 1-888-313-4747
 (24 Hours/7 Days a Week)
Service orders: 1-888-313-6862
Texas New Mexico Power Co.:
Phone (Toll-free): 1-888-866-7456
Service orders: same
(24 hours a day, 7 days a week)
American Electric Power Co.:
Texas Central/Texas North:
Phone (Toll-free): 1-866-223-8508
Service orders: 1-877-373-4858
(24 hours a day, 7 days a week)
Public Utility Commission of Texas
Customer Protection Division

P.O. Box 13326
Austin, Texas

Phone: 512-936-7120
Toll-free: 1-888-782-8477
Fax: 512-936-7003

E-mail: customer@puc.state.tx.us
Website: www.puc.state.tx.us
TTY: 800-735-2988

Do Not Call List: The PUCT maintains a Do Not Call List of customers who do not want to receive telemarketing calls for electric service. Call toll-free 1-866-TXNOCAL(L) or 1-866-896-6225, or visit the www.texasnocall.com website to subscribe to the Do Not Call List.